Exchange and Return policy

Exchanging the products 

If the size of the product you bought from our webshop was not right and you want to exchange it to a different size, follow these steps:

  • fill in the new size and your details in the return form you received with your order
  • pack the product and the return form firmly in the original packaging
  • write the return address on the parcel. Use the address found on the return form for free returns.
  • send the parcel within 14 days after receiving your order 

We will send you the new size after we have received your returned product.

Returning the products

If you are not completely happy with your purchase, you have a right to return it to us within 14 days after receiving your order. Follow these steps:

  • fill in the details about the products to be returned on the return form you received with your order
  • pack the product and the return form firmly in the original packaging
  • write the return address on the parcel. Use the address found on the return form for free returns.
  • send the parcel within 14 days after receiving your order 

We will reimburse the value of your order after we have received your returned products.

You can also download and print the return form (PDF) by clicking this link

 

! Our site does not support the old browser version you are using. Update your browser for better and more secure experience.
Lapponia logo

Lapponia Jewelry

Inspired by the northern nature, the revolutionary Lapponia Jewelry products have brought joy to the world already for over 50 years.

Unique Design

Based on distinctive form language, the best materials, careful handcraft and limited series - each Lapponia product is an entity of its own, Scandinavian design finalized to perfection.

Handcrafted in Finland

All Lapponia Jewelry products are designed and carefully handcrafted in Finland, continuing the Finnish goldsmiths' long tradition in the art of jewelry manufacturing.